Service Design Research

Nice that the research people are getting actions as well :)

You can find some really interesting interviews on the Service Design Research website! Hopefully there will be more good stuff like that in the future.

Thanks to Jonathan for the information.

what is Social Innovation?

Find this very interesting article online that reports some inspiring reflections on what is going on in the Social Innovation in the UK. Thanks to Redjotter for the link :)

Also, i was very impressed by the really powerful Google Translation function for webpages!

process, people and knowledge

I have been avoiding blogging for a while - just try to concentrate on the project. After all, I am now officially in my final year…

Although away from the internet, but I was working as hard as always~ Firstly, big big ‘thank you’ to all the inspiring conversations I had with the brilliant designers from Livework, Engine, Plot in London, We Are Curious in Glasgow and Professor Alan McKinley in St Andrews!

This morning I was editing the article for Re-public's special issue on Service Design, which hopefully is going to be published soon online!

As usually… the discussion/conclusion paragraphs got me dead… and as usually I start to doodle on post-it notes



Process can be a chain of stages where people feed their relationships and knowledge into.

Process can be carried out in such ways that it actively form itself to fit into people’s relationship and capture their knowledge.

Maybe there should be a third one:
Process can be guiding people through to build new relationships and create new knowledge.