Thursday, 26 August 2010

information is beautiful

Oh-yes, information is beautiful.

Find this beautiful site from David McCandless, a London'based writer and information designer. Another inspirational place for diagram lovers like me.

And also, if you are a doctor who fan, than maybe want to contribute to his new work on visualising doctor who time travelling here.

Tuesday, 17 August 2010

favourite visual research techniques

I was invited to write something about my research for the Design Studies blog at the University of Dundee. So I decide to share some of my favourite visual research techniques with the smart kids at Dundee. This leads to a guest blog post 'Giving Research a Design Twist'.

Go and have a look at their blog because it has a rich resource of design in all contexts: design research, craft, creative enterprise, social innovation... anything you can think of! You may find something interesting for you as well...

Sunday, 15 August 2010

The service design of proposing a marriage

A girl friend of mine told me that a boy asked her for advise on what kind of engagement ring he should get to propose to the girl he loves. And my friend says, ‘it is not about the ring, you boys just don’t get it, it is about the presenting of it.’

Guessing what a girl wants has always been a bit of a mystery to most of the boys. It takes more than a good guess. I suppose many service designer/manager may share similar experiences, you can get statistics about trend, taste and fashion of any ‘thing’, but the difficult part is to deliver the right ‘thing’ to the right person at the right time with the right feeling. What you need is to get advice and inputs from other people. In this case, parents, her sister and girl friends are all V.I.P stakeholders. In some scenarios, blessing or permission from parents are important to this marriage you are proposing. And girl friends will be able to provide useful suggestions from a girl’s perspective, and even probe information for you. Consulting married couples may provide good case studies as well.

And when it comes the big moment, emotions are even more important than the rock (I know the rock costs a lot, but hey…) A sense of commitment is essential, and most of the girls would love to be surprised (just a little bit). After all, it is often the emotion that gets the girl, not the ring. Or shall I say, it is the ‘service’, not the ‘product’ that gets you the big ‘yes’.