Liz Sanders's paper on how design can serve people's creative activities. It describes the changing role of designer from the output creator towards the creative process facilitator. More and more we witness service companies such as IDEO, Engine and Livework design toolkits for partcipants and client to create their 'own' service system, which provides an possibility for the client to sustain the innovation the organisation at different levels even after the designers step away.
Liz did some interesting workshop with the M.Des years ago when she visited, and I wonder if we can invite her to do another one the current M.Des on designing tools for participatory design approach next year sometime... emmnn...
